Cancellation & Credit Policy
At Soul Tools, every offering is created with deep care, intention, and preparation. Because of the energetic and practical commitments we make to hold space for you, all sales are final and non-refundable.
We do, however, honor life’s flow and understand that plans sometimes change. In those cases, we are glad to extend credits whenever possible.
Universal Policy (sessions, programs & services)
• All purchases are final — no refunds will be issued.
• If you need to cancel and give at least 48 hours’ notice, you will receive a credit for the full amount paid. This credit may be applied toward any Soul Tools offering and is valid for 12 months.
• Cancellations made with less than 48 hours’ notice may result in the session or program fee being forfeited.
• Credits are non-transferable and may only be used by the original participant.
Retreats, Workshops & Special Gatherings
Because retreats and live gatherings require significant preparation and reserved spaces, the following applies:
• Deposits are non-refundable.
• If you cancel prior to 30 days before the retreat start date, your payment (minus the deposit) will be converted into a credit for future offerings, valid for 12 months.
• Cancellations made within 30 days of the retreat start date may result in partial or full forfeiture of fees, depending on the circumstances and our ability to fill your space.
By booking, you acknowledge and agree to these terms. Thank you for honoring this policy—it allows us to serve our community with clarity, integrity, and devotion.
All sales are final and non-refundable. Cancellations made with at least 48 hours’ notice (or 30 days for retreats) will receive a credit valid for 12 months toward future Soul Tools offerings. Credits are non-transferable. Thank you for honoring this policy, which allows us to hold space with integrity and care for all participants.

Email us: [email protected]
Call us: (817) 692-1707
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